The Effect of Nurses' Perceptions of Organizational Support on Organizational Cynicism

Seda YAVUZER ZAN, Serap ALTUNTAŞ

Özet


Background: Nurses who do not perceive enough organizational support may bear negative emotions against their administrators and institutions. Job performance and the quality of patient care can be affected substantially by nurses who have negative emotions and are not being supported. Objectives: This descriptive and correlational research was carried out to determine the effect of nurses' perceptions of organizational support on organizational cynicism. Methods: The study data were collected between January and March 2014 from 220 nurses who work at a university hospital. The data were collected using the Demographic Form, the Perceived Organizational Support Scale and the Organizational Cynicism Scale. Permissions from the owners of the scales, ethical board approval and permission from the institution were obtained before collecting data. The data were analyzed with a computer using frequency and percentage distributions, descriptive statistics, Pearson's correlation analysis and simple linear regression analysis.  Results: The organizational support perceptions of the nurses (Mean = 76.10 ± 15.94) and organizational cynicism levels (Mean=38.14 ± 9.26) were moderate. According to the simple linear regression, there is a negative, medium level and meaningful relation between perceived organizational support and organizational cynicism (R=.418, R2 = .175, p < 0.05). Perceived organizational support explains 18% of organizational cynicism. Conclusion: This study found that perceived organizational support reduced organizational cynicism and that organizational support negatively affect organizational cynicism.

Key Words: Nursing, Nursing Personnel, Nursing Administration Research.

 

 

Hemşirelerin Örgütsel Destek Algısının Örgütsel Sinizm Üzerine Etkisi

Giriş: Yeterince örgütsel destek görmeyen hemşireler, yöneticilerine ve kurumlarına karşı olumsuz duygular taşıyabilir. İş performansı ve hasta bakımının kalitesi, olumsuz duyguları olan ve desteklenmeyen hemşireler tarafından önemli ölçüde etkilenebilir. Amaç: Bu tanımlayıcı ve korelasyonel araştırma, hemşirelerin örgütsel destek algılarının örgütsel sinizm üzerine etkisini belirlemek amacıyla yapılmıştır. Yöntem: Araştırma verileri Ocak ve Mart 2014 tarihleri arasında bir üniversite hastanesinde çalışan 220 hemşireden toplanmıştır. Veriler, Tanıtıcı Özellikler Formu, Algılanan Örgütsel Destek Ölçeği ve Örgütsel Sinizm Ölçeği kullanılarak toplanmıştır. Verilerin toplanmasından önce, ölçek sahiplerinden izinler, etik kurul onayı ve kurum izni alındı. Veriler, frekans ve yüzde dağılımları, tanımlayıcı istatistikler, Pearson korelasyon analizi ve basit doğrusal regresyon analizi kullanılarak değerlendirilmiştir. Bulgular: Araştırma verilerinin değerlendirilmesi sonucunda hemşirelerin örgütsel destek algıları (X̄ = 76.10 ± 15.94) ve örgütsel sinizm düzeyleri (X̄ = 38.14 ± 9.26) orta düzeyde saptanmıştır. Basit doğrusal regresyon analizi sonucuna göre, algılanan örgütsel destek ile örgütsel sinizm arasında negatif, orta düzeyde ve anlamlı bir ilişki (R = .418, R2 = .175, p <0.05) olduğu ve algılanan örgütsel desteğin örgütsel sinizmin %18'ini açıkladığı belirlenmiştir. Sonuç: Bu çalışmada algılanan örgütsel desteğin örgütsel sinizmi olumsuz etkilediği ve algılanan örgütsel desteğin örgütsel sinizmi azalttığı ortaya çıkmıştır.

Anahtar Kelimeler: Hemşirelik, Hemşirelik Personeli, Hemşirelik Yönetimi Araştırması.


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